The answers you need. Right here.
The most Frequently Asked Questions by our customers.
Virtual & Hybrid
How much does it cost to make a video?
The cost of a video depends on several variables, including:
-Complexity of the creative approach
-Number of shooting days
-Size of the crew required
-Duration of the video
-Graphics (animation, 3D, etc.)
Are there any additional fees after the project is done?
If scope changes, there will be change orders. Every charge should be outlined from the beginning in the SOW along with a tentative workback schedule.
What types of videos do you shoot?
Vidionix offers script-to-screen video production for live action, animated and virtual and hybrid events.
Corporate Culture Video
Marketing Campaign Videos
Social Media Shorts
Event Highlight Reel
Trade Show Loop
Event Live Streaming
What additional creative services do you offer?
Hair and makeup
Professional Voice Over Recording and Editing
Animation 2D and 3D
Do you travel?
Yes, we also have a network of crews on which we frequently collaborate with to get things done in just about any city in the world.
What industries do you typically work with?
We’ve provided our services to several industries, including Healthcare, Education, Industrial, Food and Beverage, Athletics and Manufacturing.
Who owns the footage?
The client owns the footage.
How involved can I get?
We encourage our clients to get as involved as they want to get. Typically, we hold an in-person meeting or ask you to fill out a brief questionnaire to help us understand the project requirements. Once that step is complete, you can have as much or as little input into the scripting, filming and editing as you’d like. Regardless of what our clients prefer, we always ensure they are informed at every step of the process.
Do you have a studio?
Yes, we have a studio at our headquarters in Jeffersonville, IN (right across the bridge from downtown Louisville). The studio is 40”x50” and is accessible by the street.
Do you rent studio space?
Yes, we rent our studio space.
Do you provide video services for weddings?
We do not shoot weddings, however, we work with several video production companies that specialize in this area and would be happy to connect you with them.
Do you provide raw footage (with no editing?)
Yes, we can provide this footage but there are additional fees for storage and transferring time.
How big is Vidionix?
We currently have 10 full-time employees. However, because most of our work is project-based, we work with several freelancers and contractors when we need to scale for larger projects.
How long does it take to produce a video?
Just like the cost of a video, the answer for the timeframe of producing a video from start to finish is the same: it depends on several factors.
Typically, to produce a two-minute live-action video that includes interviews, b-roll (video supporting the narrative), and motion graphics text, the time to completion is four to eight weeks.
Why should we hire Vidionix?
There are a lot of great video production companies out there who do excellent work. Our philosophy has always been to control what we can control, do what we say we’re going to do, and deliver a next level experience to our clients. If we do have one differentiator that sets us apart from most of the competition, it’s that we were producing virtual and hybrid events well before the COVID-19 pandemic. Having this experience under our belt before the pandemic was a blessing for Vidionix.
If you’re still curious about why you should hire Vidionix, don’t just take our word for it. Here is a link to our testimonials page where you can hear straight from our customers.
Do you provide script writing?
Yes, upon request. Our scriptwriting services are $199/hour.
Do I need to provide music or graphics for my video?
Yes, however we can assist with this. Depending on the rights and where the media will be placed, certain licensing must be paid for by the client.
Do you come up with video concepts or branding ideas?
Yes, upon request.
Do you offer storyboarding and creative direction?
Yes, upon request or if necessary.
Do you offer professional lighting, backdrops, etc.?
Yes, by default we bring lights and backdrops to most shoots.
Do you require an upfront deposit?
Yes. 50% on signing SOW, 50% upon completion
What are your standard payment terms?
Credit card, bank transfer or a good old-fashioned check will do.
What type of industries do you typically work with?
Over the years, we’ve been blessed to work in a variety of industries, but our most of our current clients are in the following industries: Healthcare, insurance, finance, technology, education, sports, and hospitality.
What is the difference between a virtual or a hybrid event?
Virtual events are when everyone attends online, while hybrid events are a combination of live events and virtual events, where some people attend (or present) in person and others attend online. An NFL football game would theoretically be considered a hybrid event.
Why Host A Hybrid Event?
We’re living in a hybrid world, we just might not have known it. When thinking about the technologies we interact with every day (Peloton, Tesla, etc.), our daily lives are a constant blend of digital and physical, so why not embrace it?
How does the cost of hybrid event production compare to the cost of a fully in-person or fully virtual event?
Rather than rent out a ballroom for 7,000 people and hire a support staff, online events are scaled to accommodate hundreds of thousands of people without the enormous cost. Since virtual events are hosted online, more people can attend them. Attendees don’t have to make travel arrangements or spend time away from home. Instead, they simply log in from anywhere to engage with the event content, network with fellow attendees, etc.
What are the main advantages of the VXP platform (Vidionix’s virtual event solution)?
We designed VXP to deliver a more personalized experience for everyone involved — from event managers to participants, speakers and exhibitors. VXP was built from the ground up to provide immersive in-person, virtual, and hybrid events. Here are just a few of the many advantages of VXP.
-Ticketing and registration
-Multi-event platform (pp functionality is available on Desktop, Native Mobile apps (iOS, Android, BB10 and WindowsPhone), mobile web, tablets and onsite big screens.)
-Event Website Builder
-Polls and Surveys
-Analytics (dashboards and reports to measure results)
-Smart Contacts Management (CRM)
– Email Marketing & Communication
– Email Templates
– Promo Codes and Tracking Links
– Event Website Builder
– Social Media Integration
– Sponsorship Opportunities
– Event App (iOS, Android, Web)
– Networking Community
– Live Polling & Surveys
– Agenda & Speakers on Web and Mobile
– Real-Time Push Notifications
– Social Media Buzz
– Social Share Analytics
– Sponsor/Exhibitor Rich Profiles
– All-In-One Dashboard
– Advanced Reports
– Engagement Analytics
– Event App Analytics
What are some of the disadvantages of VXP?
Since the VXP launch in early 2022, the only negative feedback we’ve received from our current customers are:
-It includes too many options which can be overwhelming for some users.
-VXP does not integrate with other event planning tools.
How do you charge for virtual or hybrid events?
We typically charge based on the number of attendees and the size of the production needed for the broadcast.
What are some of the challenges of hosting a hybrid event?
Most companies struggle to deliver meaningful hybrid and virtual experiences. Too often, attendees are left with a generic experience that leaves them feeling disconnected. And while CMOs agree on the importance of events, they’ve got no way to measure the results.
How do you calculate the ROI of virtual/hybrid events?
If you’re wanting to calculate the ROI, you’ll want to begin with calculating the cost of hosting the event. This includes all expenses such as the cost of the virtual event platform, booking keynote speakers, employee/contractors time setting up or creating content, equipment or venue rental (for hybrid), and so on.
Then, you’ll want to measure your results in both quantitatively and qualitatively. For example, a quantitative result could be total revenue generated. Qualitative measurement is not as easy to measure, but it could be measured by surveys, brand recognition or how many new partnerships your organization formed as a result of hosting the event.
Next, compare the costs to the results achieved. Imagine your event cost $5,000 to produce and helped you acquire 100 new leads. Based on previous results, you know that roughly 40% of your leads will turn into paying customers. So, in a nutshell, you paid $5,000 for 40 new customers. As long as your company will profit $250 or more per paying customer, your virtual event produced a positive ROI.
Always keep in mind that ROI should be measured at different stages. In most industries, the revenue is not generated overnight. We typically recommend setting up gauges to track results on 3-month, 6-month, 9-month, and 12-month marks. More often than not, if you’re patient, the ROI you generate will be well worth the effort.
Is it easier to track ROI on virtual/hybrid events versus live events?
One could argue that calculating the ROI for virtual/hybrid events is easier than in-person events because technology can provide deeper insights into your target audience (ex. find out which sessions were most popular, how much interaction took place, etc.).
What happens if we have technical difficulties during our virtual event?
Technical difficulties happen, and Vidionix has a plan in place for when these moments happen. Depending on the issue, Vidionix will respond appropriately to solve the issue to minimize the impact for the attendees, speakers and event organizers
How many attendees can attend an event?
With the VXP platform, the number of people who can attend an event is unlimited.
How do you determine who (Vidionix or the client) is in charge of what in terms of preparing for and producing a virtual event?
Vidionix will take lead in this matter to make sure the client is fully aware of what they need to provide to ensure the event happens without a hitch.
Does Vidionix help us promote the event?
In general, Vidionix does not, however, have partners who can help promote the event effectively.
How do people register for a virtual/hybrid event?
We have a customizable registration flow that is built into VXP. Once we know the information, people can register via the platform on the registration page.
Does your VXP platform collect payments and generate tickets to events?
Yes, VXP has a payment portal that can integrate with your existing payment system or we can handle it through VXP at a 3.5% charge per transaction.
For tickets, each registrant will be generated a ticket or the event or sessions they sign up for, but all the user needs to do is simply sign in with their email
How do we prevent unwanted guests from attending?
We have a couple ways to keep unwanted guests out. 1) is to activate SSO. 2) is to monitor the registrants as access can be revoked at any time. The system will also only let one user in at a time, to prevent users from sharing their log-in information.
Will attendees or presenters need to download specific software?
No, the platform works on all major browsers. If they are using the mobile app, which is available in the Apple and Google play stores.
Does it matter what internet browser attendees or presenters use?
No, the platform works on all major browsers.
How do you provide virtual attendees with the opportunity to engage with physical attendees at the live event?
They interact through the engagement tools embedded in the platform and 3rd party applications like Slido. There are also 1 on 1 meetings that can coordinated via the platform.
Are there any types of system access requirements?
Only if they are presenting or participating in breakout meetings.
Which types of virtual events does Vidionix support?
Whether you’re planning a simple, single-track meeting or a more complex event with multiple tracks across several days, Vidionix has you covered. We also offer robust features including captions, subtitles, and more to make virtual events inclusive and accessible for everyone.